Welcome to Geetham Enterprises, the ultimate online shopping destination for baby products. By using our website or services, you agree to be bound by these terms and conditions. Please read them carefully before you proceed.
These terms and conditions apply to your access and use of our website, www.babyzone.com, and any other websites, applications, or platforms that we own or operate (collectively, the "Website"). They also apply to any products or services that we offer or provide through the Website (collectively, the "Services").
We reserve the right to modify these terms and conditions at any time without prior notice. You should check this page regularly to review the current version of these terms and conditions. Your continued use of the Website or Services after any changes constitutes your acceptance of the modified terms and conditions.
If you do not agree with any part of these terms and conditions, please do not use the Website or Services.
Eligibility
To use the Website or Services, you must be at least 18 years old or have the consent of your parent or guardian. You must also have the legal capacity to enter into a binding contract with us. You are responsible for ensuring that your use of the Website or Services complies with all applicable laws and regulations in your jurisdiction.
Registration
To access some features of the Website or Services, you may need to register an account with us. You agree to provide accurate, complete, and current information when you register and update it as necessary. You are responsible for maintaining the security and confidentiality of your account and password. You are also responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized access or use of your account or any other breach of security.
You may not use another person's account without their permission. You may not create more than one account for yourself or use any automated means to create accounts. We reserve the right to suspend or terminate your account at any time for any reason, with or without notice.
Orders
You can place orders for products or services through the Website by following the instructions provided. You agree to pay the prices and fees displayed on the Website at the time of your order, plus any applicable taxes and shipping charges. You also agree to provide valid and current payment information when you place your order. We accept various payment methods, such as credit cards, debit cards, net banking, wallets, UPI, etc. We use third-party payment processors to process your payments securely. We do not store or access your payment details.
We reserve the right to accept or reject your order at our sole discretion. We will confirm your order by sending you an email with the order details. The confirmation email does not constitute a contract between us. A contract is formed only when we dispatch your order and send you another email with the tracking information.
We try our best to ensure that the products and services displayed on the Website are accurate, complete, and current. However, we do not guarantee that they are error-free or available at all times. We may change or discontinue any products or services at any time without prior notice. We may also limit the quantities or availability of any products or services for any reason.
Delivery
We offer fast and free delivery across India for all orders above a certain amount. For orders below that amount, we charge a nominal delivery fee based on your location and order value. We use reputable courier partners to deliver your orders safely and timely. However, we do not guarantee that your orders will be delivered within a specific time frame or without any delays or damages. We are not liable for any loss or inconvenience caused by any failure or delay in delivery.
You are responsible for providing a correct and complete delivery address when you place your order. You are also responsible for ensuring that someone is available to receive and sign for your order at the delivery address. If no one is available or if the delivery address is incorrect or incomplete, we may attempt to contact you or return your order to our warehouse. In such cases, you may have to pay additional charges for re-delivery or cancellation.
You should inspect your order upon delivery and report any issues or discrepancies within 24 hours of receipt. If you receive a wrong, damaged, defective, or incomplete order, we will try our best to resolve the issue as soon as possible. Depending on the nature and extent of the issue, we may offer you a replacement, refund, exchange, or compensation.
Returns and Refunds
We want you to be happy with your purchase from us. If you are not satisfied with your order for any reason, you can return it within 10 days of delivery for a full refund, subject to certain conditions and exceptions.
To be eligible for a return and refund, you must:
- Contact us within 10 days of delivery and request a return authorization number (RAN).
- Return the product in its original condition, packaging, and accessories.
- Include a copy of your invoice and RAN with the return package.
- Ship the return package to the address provided by us using a trackable and insured courier service.
- Bear the cost of return shipping and any other charges incurred.
We do not accept returns or refunds for:
- Products that are damaged, altered, used, or missing parts or accessories.
- Products that are not purchased directly from us or our authorized resellers.
- Products that are customized, personalized, or made to order.
- Products that are perishable, consumable, or hazardous.
- Products that fall under certain categories, such as diapers, toys, clothes, or accessories, for hygiene or safety reasons.
We reserve the right to inspect and verify the returned products before issuing a refund. We will process your refund within 14 days of receiving and approving your return. We will issue your refund using the same payment method that you used to place your order. However, we may deduct any fees or charges that we incur due to your return.
Affiliate Marketing
We also offer you an opportunity to earn extra income by becoming an affiliate marketer for Amazon and Flipkart. You can promote their products on your website, blog, social media, or any other platform and earn commissions for every sale you generate.
To join our affiliate marketing program, you must:
- Sign up with us and provide your personal and payment details.
- Agree to abide by the terms and conditions of Amazon and Flipkart's affiliate programs.
- Agree to comply with all applicable laws and regulations regarding affiliate marketing in your jurisdiction.
- Agree to use only ethical and honest methods to promote the products and disclose your affiliation with us and Amazon and Flipkart.
- Agree to not make any false or misleading claims or representations about the products or services that you promote.
We will provide you with access to thousands of products from Amazon and Flipkart that you can choose from. We will also provide you with tools and resources to help you create and track your affiliate links and campaigns. We will pay you commissions based on the sales that you generate through your affiliate links. The commission rates and payment terms may vary depending on the products, platforms, and policies of Amazon and Flipkart. We will notify you of any changes or updates in the commission rates and payment terms.
We reserve the right to monitor, review, audit, suspend, or terminate your participation in our affiliate marketing program at any time for any reason, with or without notice. We are not liable for any loss or damage that you may suffer due to your participation in our affiliate marketing program.
Intellectual Property
We own or have the right to use all the intellectual property rights in the Website and Services, including but not limited to the trademarks, logos, names, designs, images, texts, graphics, videos, audios, software, code, data, and content (collectively, the "IP Rights"). You acknowledge and agree that you do not acquire any ownership or license rights in the IP Rights by using the Website or Services.
You may access and use the Website and Services for your personal and non-commercial purposes only. You may not copy, reproduce, modify, distribute, transmit, display, perform, publish, license, create derivative works from, transfer, sell, or otherwise exploit any part of the Website or Services without our prior written consent.
You may link to our Website from your website or platform as long as you do so in a fair and legal manner that does not damage our reputation or take advantage of it. You may not link to our Website in a way that suggests any form of association, endorsement, or approval from us without our prior written consent. You may not frame or mirror any part of our Website on any other website or platform without our prior written consent.
You grant us a non-exclusive, royalty-free, worldwide, perpetual, irrevocable, transferable, and sub-licensable license to use any content that you post, upload,
submit,
or otherwise make available on or through the Website or Services (collectively,
the "User Content"). You represent and warrant that you own or have the right to use and license the User Content and that the User Content does not infringe or violate any IP Rights or other rights of any third party. You are solely responsible for the User Content and its accuracy, quality, legality, and appropriateness. We do not endorse or approve any User Content and we reserve the right to remove or modify any User Content at any time for any reason, with or without notice.
Disclaimer
The Website and Services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy. We do not guarantee that the Website or Services will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not guarantee that the Website or Services will.
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